Shipping policy

Shipping Policy – Claventory

Last Updated: August 2026

Welcome to Claventory. We are committed to delivering your orders safely and on time across UAE.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery time within UAE is 1–3 business days.
Delivery times may vary during holidays, sales, or due to unforeseen courier delays.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location.
If free shipping promotions are available, they will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with tracking details (where available).

Delivery Delays

While we aim to deliver every order on time, delays may occur due to weather conditions, public holidays, or courier issues. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is correct before placing your order. Claventory is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or you do not receive your package, please contact us within 48 hours of the expected delivery date. We will work with the shipping provider to resolve the issue as quickly as possible.